Pivotal People is a Hamilton-based business support company helping New Zealand’s small and medium businesses thrive, giving business owners the kind of expert people-support that big companies enjoy, without the overhead of hiring a full team of specialists.

Its core work is outsourced HR on a simple monthly retainer, from employment agreements and performance management through to workplace investigations, alongside health and safety, bookkeeping, payroll, accounting, business coaching, immigration support and marketing services.

It typically works with businesses of 10 to 100 people across engineering, manufacturing, construction, hospitality and professional services — real people doing real work, transparent pricing, and no lock-in contracts.